Tickets & Fares

Ticket Types

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Town Fares

TOWN FARES

Town fares are valid within the Town zone, see the Town Fare Zone map.

* Under 20s = 5 to 15 years or upto 19 years of age with an Ipswich Buses ID card or Endeavour Card. 16 to 19 offer expires on 20th birthday.

** Family = 2 adults and 3 children or 1 adult and 4 children.

 

*** Please note there is a fee of £3.00 to replace any lost smartcard

 

Ipswich Buses ID Cards cost £2.00 and can be purchased from the Enquiry Office at Tower Ramparts. You’ll need to fill out a quick form at the office and you must bring a Passport Size Photo and Proof of Age e.g. passport or birth certificate.

Network Fares

Network Fares

Network fares are valid across our entire commercial network of services.

 

 

* Under 20s = 5 to 15 years or upto 19 years of age with an Ipswich Buses ID card or Endeavour Card. 16 to 19 offer expires on 20th birthday.

 

 

** Family = 2 adults and 3 children or 1 adult and 4 children.

 

 

*** Please note there is a fee of £3.00 to replace any lost smartcard.

 

Single and return tickets also available on all Network services.

Under 20s

Are you aged 16-19? Good news you can still get our great value child fare. To get this discount you will need to have photo ID to show the driver. Please remember that we only accept the following as forms of ID: Ipswich Buses ID card or Endeavour card. The driver has the right to refuse travel and ask for an adult fare to be paid if you do not show the correct form of ID when asked.


With a cashless Endeavour Card you can get at least 25% off full price adults fares on participating bus services.


There are three ways you can pay for your travel.

  • If college is less than 3 miles away there are no subsidies available, unless you have mobility problems and then Suffolk County Council may be able to help. Everyone under 20 can get a discount of about one-third off all adult ticket prices with an Endeavour Card from Suffolk County Council or an Ipswich Buses ID card (which you can get from our Tower Ramparts Enquiry Office).
  • If you have chosen to travel to a sixth form college that is further away, then Suffolk County Council may assist with the cost of travel if you are chosing the college because it has a course you can’t do nearer to home. (Near Ipswich we know that applies to some of the courses at Otley College for example). To find this out follow the link under 2 above Sometimes the college will subsidise your travel (Otley College also do that, and Suffolk One do that to allow you to travel on Ipswich Buses routes 501 and 502 from Stowmarket and Felixstowe). Otherwise you need to pay – but remember that all under 20s can get a discount of about one-third off adult prices by showing the driver your Endeavour Card or Ipswich Buses ID card.

Under 5

There is no charge on any of our buses for children under the age of 5.

Smartcards

You can extend your Weekly or 4 Weekly ticket anytime by adding another week or 4 weeks to it. Your extension will automatically start as soon as your current ticket has finished.

You can add another 10 journeys to your Smartcard any time. Did you know you can buy up to 50 journeys in one transaction at our Enquiry Office?

You can also store 10 journey tickets as well as your weekly ticket on your Smartcard. Your 10 journey ticket will start once your weekly ticket has finished.

Paying for your journey

You can pay for your Journey in a number of ways, we accept cash or contactless payments and offer a range of discounted products on both our Ipswich Buses App and Smartcard which can be purchased from our travel shop at Tower Ramparts Bus Station.

 

If you are using cash on our buses we ask for the exact fare to be tendered to speed the loading of buses.

 

Please note no cash refunds or credit vouchers will be issued.

 

Concessionary permit holders can travel FREE on all our local bus services between 0930 and 2359 Monday to Friday and all day Saturdays, Sundays and Bank Holidays. Outside of these time limits normal buys fares apply.

 

Please note, concessionary bus permits are not valid for travel on any privately hired buses, our Open Top tours, excursions or other ‘special’ bus services, such as to the Suffolk Show, and on rail replacement services.

Train & bus

For train travellers who wish to make onward journeys on our services in and around Ipswich visit the PLUSBUS website for further details.In Ipswich for a small additional payment on your train ticket of £3 for adults and £1.50 for young travellers you can travel across all our Ipswich Town network for no additional fare. Just show the driver your train ticket marked PLUSBUS.

Dogs

No charge for Guide Dogs or well behaved dogs on a lead.

Ipswich Buses Mobile App

The Ipswich Buses mobile app allows you to purchase and validate bus tickets on Ipswich Bus vehicles. You can also search for particular stops and check scheduled departure times for your route.

Mobile Tickets

Bus Stops

Journey Info

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Ipswich Buses Mobile App

The Ipswich Buses mobile app allows you to purchase and validate bus tickets on Ipswich Bus vehicles. You can also search for particular stops and check scheduled departure times for your route.

Mobile Tickets

Bus Stops

Journey Info

banner image